Privacy Policy

1. Introduction

Raya Partners, Inc. ("Raya", "we", "us", or "our") operates the Raya platform (meetraya.io), a donation and donor management service for non-profit organizations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

• Account information: name, email address, and organization details
• Donor information: name, email, mailing address, and donation history
• Payment information: processed securely by Stripe (we never store card numbers)
• Communications: emails, support requests, and feedback you send us

Information Collected Automatically

• Usage data: pages visited, features used, and interaction patterns
• Device information: browser type, operating system, and device identifiers
• Log data: IP address, access times, and referring URLs

Google Account Data

If you connect your Google account (e.g., for Google Calendar integration), we access only the data you explicitly authorize through Google's OAuth consent screen. This may include calendar events and basic profile information. We do not access any Google data beyond the scopes you approve.

3. How We Use Your Information

• Process and manage donations and subscriptions
• Provide donor management tools to non-profit organizations
• Send donation receipts and tax documentation
• Communicate platform updates and support responses
• Improve and optimize our platform and services
• Comply with legal obligations and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We share information only in these circumstances:

• With non-profit organizations: Donor information is shared with the organization you donate to, so they can manage their donor relationships and provide tax receipts.
• Service providers: We use trusted third-party services including Stripe (payments), Supabase (database hosting), SendGrid (email delivery), and Vercel (hosting).
• Legal requirements: When required by law, subpoena, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your data. Payment information is processed by Stripe, a PCI DSS Level 1 certified payment processor. We use encrypted connections (HTTPS), secure authentication (JWT tokens via Supabase Auth), and role-based access controls.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Donation records are retained as required for tax and legal compliance. You may request deletion of your personal data by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications
• Revoke Google account access at any time through your Google Account settings

8. Cookies and Analytics

We use essential cookies for authentication and session management. We use PostHog for product analytics to understand how our platform is used and to improve the experience. You can opt out of analytics tracking through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@meetraya.io